Terms of Service
These terms of service outline the agreement between MTS Transport and our clients, ensuring clear understanding of responsibilities, services, and legal compliance.
Last Updated: August 3, 2025
Service Agreement
By engaging MTS Transport services, you agree to these terms of service. We have been serving pharmaceutical, chemical, and multinational companies since 2007 with complete legal compliance and professional standards.
These terms ensure mutual understanding of responsibilities, service expectations, liability limitations, and legal obligations for both parties in our transportation partnership.
We are committed to transparent business practices, fair pricing, and maintaining the highest standards of service quality and legal compliance in all our operations.
Key Service Commitments
Our Service Offerings
These terms apply to all our transportation services, each designed to meet specific client needs with professional standards.
Container Transportation
14ft to 32ft container trucks for secure and efficient cargo movement
- Secure Container Loading
- GPS Tracking
- Timely Delivery
- Professional Handling
Open Body Trucking
6 Ton to 40 Ton capacity for various industrial and commercial needs
- Flexible Load Sizes
- Multiple Vehicle Types
- Cost-Effective Solutions
- Reliable Service
Express Delivery
Time-critical deliveries with advanced tracking and priority handling
- Real-time Updates
- Emergency Services
- Direct Routes
- Priority Handling
Important Legal Notice
All services are subject to these terms of service. By using our transportation services, you acknowledge that you have read, understood, and agree to be bound by these terms. These terms may be updated periodically, and continued use constitutes acceptance of any changes.
Terms & Conditions
Our comprehensive terms ensure fair, transparent, and professional service delivery for all parties involved.
Transportation Services
Our comprehensive transportation services include container transport, open body trucking, and express delivery with full legal compliance.
Safety & Insurance
All shipments are covered by comprehensive insurance and handled according to the highest safety standards and regulations.
Service Timelines
We commit to agreed delivery schedules and provide real-time tracking with transparent communication throughout the process.
Client Responsibilities
Clients must provide accurate information, proper packaging, and comply with all applicable laws and regulations.
Legal Compliance
All services are provided in full compliance with Indian transportation laws, regulations, and international standards.
Quality Assurance
We maintain the highest quality standards with regular audits, trained personnel, and continuous service improvement.
Client Responsibilities
To ensure smooth operations and maintain our high service standards, we require clients to fulfill certain responsibilities and comply with our operational requirements.
Payment Terms
Payment due as per agreed terms. Late payments may incur additional charges.
Cargo Information
Accurate cargo details required for proper handling and safety compliance.
Legal Compliance
All shipments must comply with applicable laws and regulations.
Documentation
Proper documentation required for all shipments and deliveries.
Liability & Insurance
Understanding our liability coverage and insurance policies ensures transparency in our service relationship.
Insurance Coverage
- Comprehensive cargo insurance for all shipments
- Third-party liability coverage for vehicles
- Professional indemnity insurance
- Workers' compensation for all employees
Liability Limits
- Liability limited to insured value of cargo
- Claims must be reported within 24 hours
- Force majeure events excluded from liability
- Maximum liability as per transportation laws
Important Disclaimer
While we maintain comprehensive insurance coverage and follow strict safety protocols, clients are advised to maintain their own insurance for high-value or sensitive cargo. Our liability is limited to the terms specified in our service agreement and applicable transportation laws.
We recommend discussing specific insurance requirements and liability concerns during service planning to ensure adequate coverage for your transportation needs.
Legal Compliance & Dispute Resolution
Our operations are governed by Indian transportation laws and regulations, ensuring full legal compliance.
Governing Law
These terms are governed by the laws of India and the state of Haryana.
Dispute Resolution
Disputes resolved through negotiation, mediation, or arbitration in Haryana.
Documentation
All agreements documented in writing with proper legal validation.
Modification of Terms
MTS Transport reserves the right to modify these terms of service at any time. Changes will be communicated to existing clients and posted on our website. Continued use of our services after changes constitutes acceptance of the modified terms. For significant changes affecting existing contracts, we will provide advance notice and opportunity for discussion.
